Internal Server Error on tableGridStandalone page

[Reshma-GR]

This tool works fine in sandbox. When I deployed it to production it runs into An internal server error has occurred any time when I do sorting, pagination etc. I have limited records to 1000, 100, and 10 even. Still it runs into the same error.

[rsoesemann]

Might be relates to Summer '17. Or even worse something org specific. Please be so kind and open a case with Salesforce support and ask them what the provided error Id means.
BTW This is a Salesforce internal error page. So not rendered by the table grid.

[Reshma-GR]

Thanks for the quick response. But salesforce won't allow to open case regarding development related issues.

[rsoesemann]

I see. They don't provide support as described here: https://salesforce.stackexchange.com/questions/120242

Ask them if they help you if they use my Premier Support. I could even open a case for that. I'm might have no time to fix the issue for you (remember: this is open source ;-) but at least we should know and document the root cause of such error.

[Reshma-GR]

Thanks. I have logged a case with salesforce support regarding this issue.

[rsoesemann]

Let me know what they find out.

[Reshma-GR]

They have checked server logs and replied error message SQLException while executing plsql statement, ThreadName: /apex/tableGridStandalone. Since this tool is not from salesforce they cannot provide support on it. I have asked the log for the exception since I'm not getting this exception in my log.

[rsoesemann]

SQLException while executing plsql statement is a Java error from the Salesforce backend. I can't do nothing about it. I also can't reproduce it on my end. Sorry I can't help here. I leave it open. Maybe somebody else knows what's going on here.